Support, Change and Training
All CamSIS users who have responsibility for updating CamSIS play a vital role in maintaining accurate, timely, and secure student data for the University of Cambridge. They are responsible for making sure all relevant data is input into CamSIS in a timely manner to ensure CamSIS is the single point of truth for student data, to ensure compliance, and to assist with the safeguarding of students.
To that end, we offer a range of support and training options - select from the table below and follow the guidelines given.
Alternatively, you may be able to resolve your issue more quickly by accessing the materials provided on the left. You will find Step-by-step guides, help with CamSIS Search, training (Moodle), and ways to arrange classroom training.
- An area of the system is not working how you expect it to
- You need help or support with the system
| CamSIS Service Desk Monday - Friday 08:30 - 17:00 |
Raise an Incident or Requests: |
Guidelines to help log the best data possible can be found here
- You would like a report changed
- You would like fields changed on the Outbound Interface (OBI)
- You would like to request changes a page on CamSIS
- You would like to change the fields that are included in a process
- You would like to request a change to an integrated application E.g. Digitary
- You would like a user role to be amended/created
- Other requests for change
Information on how to request or view the status of Change Requests can be found here
