Change Requests Process Overview
This page is maintained by the Service Manager, Shaun Pullen, who you should contact for further information.
There are four stages of activity surrounding a Change Request. Please see below for further details.
Stage 1 : Logging the change request
Stage 2 : Initial Assessment
Usually within two weeks, a CamSIS Functional Analyst will then be in contact to arrange a date/time to review your Change Request with you.
The Functional Analyst will work with you to build a business case and to make an initial review of possible resources that could be required.
New Change Requests Currently Waiting to be Assessed
Last Update: - 24/11/20 sp901
|
HEAT |
Description |
From |
Request |
Required |
Target |
Status |
CR Form / iCRD |
|---|---|---|---|---|---|---|---|
|
450461 |
Viewing graduation ceremony information |
Ausra Gudeliauskaite |
November 2020 |
When possible |
ASSESSMENT |
CR: |
|
|
447632 |
Update miscoded process to remove orphaned SAQ headers |
Richard Bartlett |
October 2020 |
ASAP |
ASSESSMENT |
CR: iCRD: |
|
|
283366 |
Christ's College verification letter for PGRD students |
Louise Yirrell |
September 19 |
ASAP |
ASSESSMENT |
CR: iCRD: 283366 ICRD - Christ's College verification letter for PGRD students |
|
|
439232 |
Revisions to Course Catalogue - Enrolments |
Catherine Fage |
October 2020 |
Michelmas 2020 |
ASSESSMENT |
CR: Portfolio Request Form - Revise Course Catalogue - Enrolments.docx iCRD: |
|
|
411914 |
Regenerating and retaining PAO certificates |
Richard Sellens |
August 2020 |
ASAP |
ASSESSMENT |
CR: Regenerate and retain GAO certificates.docx iCRD: 411914 ICRD - Regenerating and retaining GAO certificates |
|
|
310403 |
Method for Upload data for ITT returns to CamSIS |
Ursula Clarke |
November 2019 |
July 2021 |
|
ASSESSMENT |
CR: 310403 - FoE upload statutory ITT returns data to CamSIS_final (1).docx |
|
281918 |
Preferred name available via OBI |
Darren Cotterell |
Sept 2020 |
Not given |
ASSESSMENT |
CR: camsis_change_request_form_v01_03_preferred_names_exposed_in_OBI.docx |
|
|
376986 |
Dummy org required to own course shared across depts |
Kal Winston |
April 2020 |
- |
ASSESSMENT |
CR: No form yet, details on HEAT call iCRD: |
|
|
298787 |
Add CRSid to search page for Add/Update a Person |
Audrey Hewson |
October 2020 |
- |
ASSESSMENT |
CR: camsis_change_request_form_v01_03(1).docx iCRD: 298787 iCRD - Add CRSid to search on Add/Update a Person |
|
|
371950 |
Password protecting offer and confirmation certificates |
Richard Sellens |
April 2020 |
ASAP |
WITH USER |
CR: 2020-06 Password protect certificates.docx iCRD: 371950 ICRD - Password protecting offer and confirmation certificates |
|
|
397316 |
CamSIS Search citizenship reporting |
Richard Sellens |
June 2020 |
8_20 |
1_21 |
WITH USER |
|
|
354725 |
New DATA action reasons |
Tracey Boram |
February 2020 |
June 2020 |
WITH USER |
Stage 3: Prioritisation
There are two areas of Change Request management.
BAU where resources are sourced from the CamSIS Live Ops team where time can be factored into the daily support schedules. These are usually smaller asks from resources where interruption by support tasks does not cause an issue. A recommendation to proceed or not with the Change Request will be made at a bi-weekly CamSIS Live Ops meeting and this, and scheduling expectations, will be feedback through the Service Manager.
Project where resources are sourced from the staff allocated to CamSIS improvement projects. These are usually the larger asks where a dedicated resource is required and so are prioritised alongside currently scheduled improvement project demands. The decision to proceed with the Change Request will be made at though consultation between the Portfolio Manager and the Business Owner of the service. Scheduling expectations will be feedback through the Portfolio Manager.
Please note that if a Change Request is statutory, priority will be promoted.
Stage 4: Current Status
Last Update: - 24/11/2020 sp901
Change Requests added to the BAU list
|
HEAT |
Description |
From |
Request |
Required |
Target |
Status |
CR Form / iCRD |
|
405351 |
ISO Brexit 1: ‘PBI Photo Status’ development |
Maria Wylie |
July 2020 |
31 December 2020 |
8_20 |
DONE awaiting UAT sign off for migration |
|
|
455614 |
Self-evaluation for postgraduates – addition of question |
Emma Rixon |
17 November 2020 |
ASAP |
|
IN PROGRESS |
CR: camsis_change_request_form_v01_03 Self-evaluation.docx iCRD: |
|
449304 |
Enable updates to visa details from PBI Photo Status page |
Maria Wylie |
November 2020 |
When possible |
1_21 |
IN PROGRESS |
CR: ISO CR enable updates to visa details from PBI Photo page.docx |
|
403276 |
Annual update to UCPRC008 - long term solution |
Mike Horscroft |
August 2020 |
2021 |
|
IN PROGRESS |
CR: camsis_change_request_form_v01_03_annual_UCPRC008_update.docx iCRD: 403276 ICRD - Annual update to UCPRC008 (long term solution) |
|
391354 |
New college offer letter report |
Rachel Baker (CAO) |
June 2020 |
Dec 2020 |
8_20 |
IN PROGRESS in development |
|
|
382908 |
Give colleges access to Forecast of Residents Report |
Selina Day |
May 2020 |
July 2021 |
2_21 |
IN PROGRESS |
CR: Adding Freshers forecasting to College Tutorial Staff Roles.docx iCRD: 382908 ICRD - Giving College tutorial staff the ability to run their own forecasting report |
|
345563 |
Allow MST and MSTAs to apply for LTWA |
Alison Webster |
February 2020 |
October 2020 |
8_20 |
IN PROGRESS |
CR: Change Request - leave to work away.docx iCRD: |
|
348143 |
Delete function required for duplicate transcript requests |
Sarah Baddeley |
February 2020 |
|
2_21 |
IN PROGRESS |
CR: Change_request_form_February_2020_Transcripts- Delete function for ‘on hold’ duplicates.pdf iCRD: 348143 ICRD - Digitary Transcripts - Delete function for duplicate requests |
|
280325 |
Exam results data for colleges |
Catherine Fage |
September 2019 |
May 2020 |
|
IN PROGRESS |
|
|
371579 |
CamSIS search - show duplicate documents |
Richard Sellens |
April 2020 |
June 2020 |
IN PROGRESS |
CR: 2020-03 CamSIS Search duplicate file upload items.docx iCRD: 371579 ICRD - CamSIS search - show duplicate documents |
|
|
343410 |
Further checks on supplicant list |
Sarah Baddeley |
February 2020 |
ASAP |
8_20 |
IN PROGRESS |
|
|
451952 |
CamSIS API feed for new Card System |
Monty Dawson (wgd23) |
November 2020 |
7/12/2020 |
|
HOLD |
|
|
182606 |
[CR] Alumni contact data for the HESA Graduate Outcomes Return(GOR) |
Aisling O'Neill |
December 2018 |
? |
HOLD |
CR: Alumni contact data for the HESA Graduate Outcomes Return (GOR) iCRD V01_01 (1).docx iCRD: |
|
|
312264 |
Streamline the process of adding supplicants to a degree ceremony |
John Hocking |
November 2019 |
? |
HOLD |
CR: 312264 - Adding supplicants v2.docx | 312264 - CRF Streamline the process of adding supplicants to a degree ceremony.docx |
|
|
63089 |
Option for PPD Online application form |
|
January 2018 |
? |
HOLD |
CR: Details on HEAT incident |
|
|
371995 |
Give Student Registry ability to edit messages in activity guides and student SS |
Tracey Boram |
April 2020 |
TBC |
HOLD |
CR: Enable student registry to amend SSS messaging.docx iCRD: 371995 ICRD - Give student registry the ability to edit messages |
Change Requests added to the PROJECT list as their ask exceeds Live Ops capacity.
To be considered through the portfolio.
Last Update: - 24/11/2020 sp901
|
HEAT |
Description |
From |
Request |
Required |
Target |
Status |
CR Form / iCRD |
|
455905 |
Create a BI Publisher IRF with the same/similar data sources as the APEX one |
Helen Reed |
November 2020 |
ASAP |
IN PROGRESS |
||
|
318621 |
Facility for further placements to be added |
Tracey Boram |
November 2019 |
July 2020 - Project sized |
ASSESSMENT |
CR: camsis_change_request_placements for year abroad.docx iCRD: 318621 ICRD - Facility for further placements to be added |
|
|
357813 |
GRAD to PGRD - structural changes |
Tracey Boram |
March 2020 |
Overall BGS and GRAD removal is project sized due to current structures in CamSIS and the required impact analysis. |
ASSESSMENT |
CR: Change request for GRAD to PGRD.docx iCRD: 414014 ICRD - Changing Graduate to Postgraduate on customer facing pages and communications |
|
|
324373 |
College allocator split |
Richard Sellens |
December 19 |
September 20 |
PROJECT |
||
|
310386 |
College allocation for PGCE applicants process change |
Ursula Clarke |
November 19 |
October 20 |
PROJECT |
||
|
257149 |
MST College Allocation |
Alison Webster |
August 19 |
January 20 |
PROJECT |
||
|
344709 |
Unofficial Transcript |
Alison Webster |
February 20 |
January 21 |
PROJECT |
||
|
350895 |
Resurrection of ICE Credit Letter |
Alison Webster |
February 20 |
March 20 |
PROJECT |
||
|
354958 |
Official transcript for Modular students |
Alison Webster |
February 20 |
July 20 |
PROJECT |
CR: Official Modular transcripts.docx iCRD: not needed |
|
|
353030 |
PFRS email to College Graduate Tutors |
Duncan Needham |
March 20 |
? |
ASSESSMENT |
CR: camsis_change_request_form_353030.docx iCRD: not needed |
|
|
240620 |
Credits on Transcript |
Tracey Boram |
May 19 |
ASAP |
|
ASSESSMENT |
|
|
310382 |
EDM access for Faculty of Education |
Ursula Clarke |
November 19 |
October 20 |
HOLD |
||
|
310377 |
Allow PGCE applicants to accept college offer and accommodation through self service. |
Ursula Clarke |
November 19 |
December 20 |
PROJECT |
CR: 310377 - FoE PGCE applicants accepting college membership and accommodation online.docx iCRD: 310377 ICRD - Allow PGCE applicants to accept college and accommodation |
|
|
209787 |
|
Sarah Baddeley |
March 19 |
July 19 |
ASSESSMENT |
||
|
184054 & 182745 |
Fluid/Activity Guide Enrolment page for Staff & Self Service Enrolment Staff |
Chris Hay |
November 18 |
? |
ASSESSMENT |
CR: iCRD: 184054 ICRD - Fluid version for Self-Service Enrolment (Staff) |
|
|
262286 |
Improve email notifications and worklist filtering for PGRD administrators |
Freya Villis Richard Sellens |
July 19 |
October 19 |
ASSESSMENT |
CR: Change request from the Postgraduate Admissions Review.docx |
|
|
260811 |
Student Immigration |
Anthony Dangerfield |
July 19 |
? |
HOLD |
CR: camsis_change_request_form_Student Immigration July 2019.docx |
|
|
243647 |
MS Dynamics - CamSIS integration for applicant and student data for JBS applicants/students/alumni |
Stuart Band (SB972) for GAO |
May 19 |
September 19 |
PROJECT |
||
|
49191 |
ICE Interface Changes Import of further information into CamSIS from GAP - This will be a change in working process |
Ola Dlugokencka |
November 17 |
April 18 |
PROJECT |
||
|
95231 |
Request for academic view available to Tutorial Staff |
Rebecca Sawalmeh |
May 18 |
ASAP |
PROJECT |
||
|
157702 |
Audit User Access |
Audrey Leyland |
June 18 |
? |
PROJECT |
CR: |
|
|
236131 |
User Role Maintenance enhancements to manage new, modified and removed accounts. |
Simon Nicol |
May 19 |
? |
ASSESSMENT |
||
|
235133 |
Workflow configuration to be added to User Role configuration. |
Simon Nicol |
May 19 |
ASSESSMENT |
|||
|
236136 |
Additional row level security to be added to User Role configuration |
Simon Nicol |
May 19 |
ASSESSMENT |
Further details can be found in the Live Ops space in Confluence here.