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Change Requests Process Overview

This page is maintained by the Service Manager, Shaun Pullen, who you should contact for further information.

There are four stages of activity surrounding a Change Request.  Please see below for further details.

 

 

 

Stage 1 : Logging the change request

To ask for a change to the system, please complete a Change Request form and submit it to camsishelp@admin.cam.ac.uk. 

You will receive a Service Desk call number via email which can be used as a reference for future tracking.

 

 

Stage 2 : Initial Assessment

 Usually within two weeks, a CamSIS Functional Analyst will then be in contact to arrange a date/time to review your Change Request with you. 

The Functional Analyst will work with you to build a business case and to make an initial review of possible resources that could be required.

New Change Requests Currently Waiting to be Assessed

Last Update: - 07/09/20 sp901

HEAT

Description

From

Request

Required

Target

Functional

Status

CR Form / iCRD

397316

CamSIS Search citizenship reporting

Richard Sellens

June 2020

ASAP - supports Brexit request #405351

 

Britta

WITH USER

CR: 2020-13 CamSIS Search citizenship reporting.docx

iCRD: 397316 ICRD - CamSIS Search citizenship reporting

411914

Regenerating and retaining GAO certificates

Richard Sellens

August 2020

ASAP

 

Britta

ASSESSMENT

CR: Regenerate and retain GAO certificates.docx

iCRD: 411914 ICRD - Regenerating and retaining GAO certificates

403276

Annual update to UCPRC008

Mike Horscroft

August 2020

ASAP

config: 1 September

long term solution: 2021

Britta

DONE (short term)

ASSESSMENT (long term)

CR: camsis_change_request_form_v01_03_annual_UCPRC008_update.docx

iCRD: 403276 ICRD - Annual update to UCPRC008

405351

ISO Brexit 1: ‘PBI Photo Status’ development

Maria Wylie

July 2020

31 December 2020

17 November 2020

Britta

ASSESSMENT

CR: camsis_change_request_form_ISO_Brexit_1.docx

iCRD: 405351 ICRD - ISO Brexit 1: ‘PBI Photo Status’

281918

Preferred name available via OBI

Darren Cotterell

Sept 2020

Not given

   

ASSESSMENT

CR: Details on HEAT call

iCRD: 281918 ICRD - Preferred name available in OBI

395616

EDM documents view for GAO userrole

Richard Sellens

June 2020

Not urgent

   

ASSESSMENT

CR: 2020-11 EDM documents view for GAO user role.docx

iCRD:

395615

Amendments to the Graduate Allocation by College report

Richard Sellens

June 2020

Not urgent

   

ASSESSMENT

CR: 2020-10 Amendments to the Graduate Allocation by College report.docx

iCRD:

391354

New college offer letter report

Rachel Baker (CAO)

June 2020

Dec 2020

7_20

Britta

ASSESSMENT

CR: camsis_change_request_form_391354.docx

iCRD: 391354 ICRD - New college offer letter report

391048

Update to EdD Self-Service

Emma Rixon

June 2020

Not urgent

   

ASSESSMENT

CR: camsis_change_request_form_vEdD.docx

iCRD:

382908

Give colleges access to Forecast of Residents Report

Selina Day

May 2020

July 2021

   

ASSESSMENT

CR: Adding Freshers forecasting to College Tutorial Staff Roles.docx

iCRD:

380222

Add blind grading numbers to the OBI

Frank Lee (Faculty of Mathematics)

June 2020

Nice to have by October 2020

   

ASSESSMENT

CR: camsis_change_request_form_v01_03.docx

iCRD:

378233

New action reason for ICE progression

Alison Webster

May 2020

Ideally October 2020

 

Britta

ASSESSMENT

CR: New Action Reason - progression.docx

iCRD: 378233 ICRD - New action reason for ICE progression

376986

Dummy org required to own course shared across depts

Kal Winston

April 2020

-

   

ASSESSMENT

CR: No form yet, details on HEAT call

iCRD:

95548

Allow access to NST students across depts

Lianne Sallows

May 2018

-

   

ASSESSMENT

CR: change_request_form_20180510(1).docx

iCRD:

298787

Add CRSid to search page for Add/Update a Person

Audrey Hewson

October 2020

-

   

ASSESSMENT

CR: camsis_change_request_form_v01_03(1).docx

iCRD: 298787 ICRD - Add CRSid to search page for Add/Update a Person

377137

Re initiate applicant acceptance of conditional offer

Richard Sellens

April 2020

GAP changes by October 2020

CamSIS changes some time in the future.

   

ASSESSMENT

CR: 2020-09 Reinitiate applicant acceptance of conditional offer.docx

iCRD: 377137 ICRD - Re initiate applicant acceptance of conditional offer

345563

Allow MST and MSTAs to apply for LTWA

Alison Webster

February 2020

October 2020

 

Mel

ASSESSMENT

CR: Change Request - leave to work away.docx

iCRD:

348143

Delete function required for duplicate transcript requests

Sarah Baddeley

February 2020

?

   

ASSESSMENT

CR: Change_request_form_February_2020_Transcripts- Delete function for ‘on hold’ duplicates.pdf

iCRD: 348143 ICRD - Digitary Transcripts - Delete function for duplicate requests

310403

Method for Upload data for ITT returns to CamSIS

Ursula Clarke

November 2019

July 2020

 

Britta

ASSESSMENT

CR: 310403 - FoE upload statutory ITT returns data to CamSIS_final (1).docx

iCRD: 310403 ICRD - Method for upload data for ITT

354725

New DATA action reasons

Tracey Boram

February 2020

June 2020

 

Ausra

WITH USER

CR: Change request for further DATA reasons.docx

iCRD: 354725 ICRD - Further Action Reasons required

Stage 3: Prioritisation

There are two areas of Change Request management.

BAU where resources are sourced from the CamSIS Live Ops team where time can be factored into the daily support schedules.  These are usually smaller asks from resources where interruption by support tasks does not cause an issue.  A recommendation to proceed or not with the Change Request will be made at a bi-weekly CamSIS Live Ops meeting and this, and scheduling expectations, will be feedback through the Service Manager.

Project where resources are sourced from the staff allocated to CamSIS improvement projects.  These are usually the larger asks where a dedicated resource is required and so are prioritised alongside currently scheduled improvement project demands.  The decision to proceed with the Change Request will be made at though consultation between the Portfolio Manager and the Business Owner of the service. Scheduling expectations will be feedback through the Portfolio Manager.

Please note that if a Change Request is statutory, priority will be promoted.

 

Stage 4: Current Status

Last Update: - 07/09/2020 sp901

Change Requests added to the BAU list

HEAT

Description

From

Request

Required

Target

Functional

Status

CR Form / iCRD

411908

Comments page in Activity Guide

Richard Sellens

August 2020

31 Dec 2020 

6_20

Britta

IN PROGRESS

CR: 2020-16 Comments page in Activity Guide.docx

iCRD: 411908 ICRD - Comments page in Activity Guide

405355

 ISO Brexit 2: ‘Add CAS Application’ development

Maria Wylie

July 2020

1 October 2020

6_2020

Britta

IN PROGRESS

CR: camsis_change_request_form_ISO_Brexit_2.docx

iCRD: 405355 ICRD - ISO Brexit 2: ‘Add CAS Application’

400384

Intermission dates

Emma Rixon

July 2020

ASAP

6_20

Britta

IN PROGRESS

CR: camsis_change_request_form_v01_03 Intermission.docx

iCRD: 400384 ICRD - Intermission dates

397870

ADL6 MATR issue for ICE

ICE

June 2020

August

 

Britta

IN PROGRESS

CR: camsis_change_request_form_ADL6 MATR issue.docx

iCRD: 397870 ICRD - ADL6 MATR issue for ICE

390846

Improvement to Examination Warnings

Annabel Curd

June 2020

ASAP (or 3rd July)

6_20

Mark

IN PROGRESS

CR: CamSIS change request - 090620.docx

iCRD: 390846 ICRD - Improvement to ‘Examination Warnings’

414014

GRAD to PGRD - cosmetic changes

Tracey Boram

March 2020

October 2020

 

Britta

IN PROGRESS

CR: Change request for GRAD to PGRD.docx

iCRD: 414014 ICRD - Changing Graduate to Postgraduate on customer facing pages and communications

324504

Anonymise UTT applicant records properly

Ursula Clarke

December 2019

August 2020

6_20

Mike

IN PROGRESS

CR: Anonymise PGCE applicants UCAS data in CamSIS (2).docx

37649 Grad Anonymisation - info for users v3 (1).docx

iCRD: 324504 ICRD - Anonymise UCAS data for PGCE applicants

346351

Self-evaluation email and activity guide header amendments

Emma Rixon

February 2020

October 2020

6_20

Mike

IN PROGRESS

CR: change_request_form_v01_03 self evaluation.docx

iCRD: 346351 ICRD - Self-evaluation email amendment(s)

400573

Amending GATAS basis of admission text and access request

Richard Sellens

July 2020

Not urgent

6_20

Mike

IN PROGRESS

CR: 2020-14 GATAS Basis of Admission text.docx

iCRD: 400573 ICRD - Amending GATAS basis of admission text and access request

396889

Grad to Postgrad changes in GSS

Richard Sellens

June 2020

1st September

1st Sept Hot fix

Mike

IN PROGRESS

CR: 2020-12 GSS change to Postgraduate.docx

iCRD: 396889 ICRD - Grad to Postgrad changes in GSS

371579

CamSIS search - show duplicate documents

Richard Sellens

April 2020

June 2020

 

Mike

IN PROGRESS

CR: 2020-03 CamSIS Search duplicate file upload items.docx

iCRD: 371579 ICRD - CamSIS search - show duplicate documents

312262

Student, Apply for Graduation - add confirmation at end of process

Rosann Smith

November 2019

?

5_20

6_20

Mike

IN PROGRESS

CR: 312262 - CRF Student Apply for Graduation - add confirmation at end of process.docx

iCRD: 312262 ICRD - Add confirmation to graduation application

343410

Futher checks on supplicant list

Sarah Baddeley

February 2020

ASAP

5_20

6_20

Ausra

IN PROGRESS

CR: Change_request_form_February_2020_Supplicat lists Preventing multiple Approved entries for one student.docx

iCRD: 343410 ICRD - checks on supplicat list

182606

[CR] Alumni contact data for the HESA Graduate Outcomes Return(GOR)

Aisling O'Neill

December 2018

?

   

HOLD

CR: Alumni contact data for the HESA Graduate Outcomes Return (GOR) iCRD V01_01 (1).docx

iCRD:

312264

Streamline the process of adding supplicants to a degree ceremony

John Hocking

November 2019

?

 

John

HOLD

CR: 312264 - Adding supplicants v2.docx | 312264 - CRF Streamline the process of adding supplicants to a degree ceremony.docx

iCRD: 312264 ICRD - Adding Supplicants to a Degree Ceremony

63089

Option for PPD Online application form

S. Richardson
Kat Parks

January 2018

?

   

HOLD

CR: Details on HEAT incident

iCRD: 63089 ICRD - Option for PPD Online application form

280325

Exam results data for colleges

Catherine Fage

September 2019

May 2020

 

Mark

HOLD

CR: Exam result data for colleges.docx

iCRD: 280325 ICRD - Exam results data for colleges

371995

Give Student Registry ability to edit messages in activity guides and student SS

Tracey Boram

April 2020

TBC

 

Mike

HOLD

CR: Enable student registry to amend SSS messaging.docx

iCRD: 371995 ICRD - Give student registry the ability to edit messages

371950

Password protecting offer and confirmation certificates

Richard Sellens

April 2020

ASAP

 

Britta

HOLD

CR: 2020-06 Password protect certificates.docx

iCRD: 371950 ICRD - Password protecting offer and confirmation certificates

Change Requests added to the PROJECT list as their ask exceeds Live Ops capacity.

To be considered through the portfolio.

Last Update: - 07/09/2020 sp901

HEAT

Description

From

Request

Required

Target

Functional

Status

CR Form / iCRD

318621

Facility for further placements to be added

Tracey Boram

November 2019

July 2020 - Project sized

   

PROJECT

CR: camsis_change_request_placements for year abroad.docx

iCRD: 318621 ICRD - Facility for further placements to be added

357813

GRAD to PGRD - structural changes

Tracey Boram

March 2020

Overall BGS and GRAD removal is project sized due to current structures in CamSIS and the required impact analysis.

   

PROJECT

CR: Change request for GRAD to PGRD.docx

iCRD: 414014 ICRD - Changing Graduate to Postgraduate on customer facing pages and communications

324373

College allocator split

Richard Sellens

December 19

September 20

 

Mike

PROJECT

CR: 2018-24 College Allocator split.docx

iCRD: 324373 ICRD - College allocator split

344709

Unofficial Transcript

Alison Webster

February 20

January 21

   

PROJECT

CR: Change Request Unofficial Transcripts.docx

iCRD: 344709 ICRD - Unofficial Transcript

350895

Resurrection of ICE Credit Letter

Alison Webster

February 20

March 20

   

PROJECT

CR: ICE Credit Letter Resurrection.docx

iCRD: 350895 ICRD - Resurrection of ICE Credit Letter

354958

Official transcript for Modular students

Alison Webster

February 20

July 20

   

PROJECT

CR: Official Modular transcripts.docx

iCRD: not needed

353030

PFRS email to College Graduate Tutors

Duncan Needham

March 20

?

   

PROJECT

CR: camsis_change_request_form_353030.docx

iCRD: not needed

240620

Credits on Transcript

Tracey Boram

May 19

ASAP

 

 

PROJECT

CR: Credits to appear on Transcripts.docx

iCRD: 240620 ICRD - Credits on transcripts

310382

EDM access for Faculty of Education

To be collated and presented as a project size task (1 of 3)

Ursula Clarke

November 19

October 20

   

PROJECT

CR: 310382 - FoE EDM access.docx

iCRD: 310382 ICRD - EDM access for Faculty of Education

310386

College allocation for PGCE applicants process change

To be collated and presented as a project size task (2 of 3)

Ursula Clarke

November 19

October 20

   

PROJECT

CR: 310386 - FoE college allocation.docx

iCRD: 310386 ICRD - College allocation for PGCE

310377

Allow PGCE applicants to accept college offer and accommodation through self service.

To be collated and presented as a project size task (3 of 3)

Ursula Clarke

November 19

December 20

   

PROJECT

CR: 310377 - FoE PGCE applicants accepting college membership and accommodation online.docx

iCRD: 310377 ICRD - Allow PGCE applicants to accept college and accommodation

283366

Christ's College verification letter for PGRD students

Louise Yirrell

September 19

ASAP

   

PROJECT

CR:

iCRD: 283366 ICRD - Christ's College verification letter for PGRD students

281192

Modify a table field in table PS_UC_STU_REG_COMP

Agustin Fernandez Trujillo

September 19

?

   

PROJECT

CR: Modify table field.docx

iCRD: 281192 ICRD - Modify a table field in table PS_UC_STU_REG_COMP

209787

Description field of the Academic Programme Table

Sarah Baddeley

March 19

July 19

   

PROJECT

CR: 209787 Name of Qualification field.pdf

iCRD: 209787 ICRD Name of Qualification field.docx

257149

MST College Allocation

Alison Webster

August 19

January 20

   

PROJECT

CR: 257149 MST College Allocation.docx

iCRD: 257149 ICRD - MSt College Allocation

184054

&

182745

Fluid/Activity Guide Enrolment page for Staff

&

Self Service Enrolment Staff

Chris Hay

November 18

?

   

PROJECT

CR:

iCRD: 184054 ICRD - Fluid version for Self-Service Enrolment (Staff)

262286

Change request from the Postgraduate Admissions Review

Freya Villis

Richard Sellens

July 19

October 19

   

PROJECT

CR: Change request from the Postgraduate Admissions Review.docx

219211

Change of student registration process (red star)

Katya Samoylova (es541) and Tracey Boram (tlb34)

March 19

September 19

   

PROJECT

CR: 219211 camsis_change_request_form-student registration.docx

iCRD: 219211_ICRD Student Registration.docx

260811

Student Immigration (red star)

Anthony Dangerfield

July 19

?

   

PROJECT

CR: camsis_change_request_form_Student Immigration July 2019.docx

243647

It is requested that CamSIS will hold the application, offer and confirmation data for JBS (rather than just the confirmation data).

Stuart Band (SB972) for GAO

May 19

September 19

   

PROJECT

CR: HEAT 243647 JBS data.docx

49191

ICE Interface Changes

Import of further information into CamSIS from GAP - This will be a change in working process

Ola Dlugokencka

November 17

April 18

   

PROJECT

CR: HEAT 49191 change_request_form ICE.docx

95231

Request for academic view available to Tutorial Staff

Rebecca Sawalmeh

May 18

ASAP

   

PROJECT

CR: HEAT 95231 - Academic View Tutorial Staff.docx

157702

Audit User Access

Audrey Leyland

June 18

?

   

PROJECT

CR:

iCRD: 157702_ICRD Form-user access.docx

236131

User Role Maintenance enhancements to manage new, modified and removed accounts.

Simon Nicol

May 19

?

   

PROJECT

CR: User Role Maintenance Enhancements -

iCRD: User Role Maintenance Enhancements - ICRD.docx

235133

Workflow configuration to be added to User Role configuration.

Simon Nicol

May 19

     

PROJECT

CR: Change Request - User Role Workflow Configuration.docx

iCRD: User Role Workflow Configuration - ICRD.docx

236136

Additional row level security to be added to User Role configuration

Simon Nicol

May 19

     

PROJECT

CR: Change Request - User Role Configuration.docx

iCRD: User Role Configuration - ICRD.docx

Further details can be found in the Live Ops space in Confluence here.