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Change Requests Process Overview

This page is maintained by the Service Manager, Shaun Pullen, who you should contact for further information.

There are four stages of activity surrounding a Change Request.  Please see below for further details.

 

 

 

Stage 1 : Logging the change request

To ask for a change to the system, please complete a Change Request form and submit it to camsishelp@admin.cam.ac.uk. 

You will receive a Service Desk call number via email which can be used as a reference for future tracking.

 

 

Stage 2 : Initial Assessment

 Usually within two weeks, a CamSIS Functional Analyst will then be in contact to arrange a date/time to review your Change Request with you. 

The Functional Analyst will work with you to build a business case and to make an initial review of possible resources that could be required.

New Change Requests Currently Waiting to be Assessed

Last Update: - 24/11/20 sp901

HEAT

Description

From

Request

Required

Target

Status

CR Form / iCRD

450461

Viewing graduation ceremony information

Ausra Gudeliauskaite

November 2020

When possible

 

ASSESSMENT

CR:

iCRD: 450461 iCRD - Viewing graduation ceremony information

447632

Update miscoded process to remove orphaned SAQ headers

Richard Bartlett

October 2020

ASAP

 

ASSESSMENT

CR:

iCRD:

283366

Christ's College verification letter for PGRD students

Louise Yirrell

September 19

ASAP

 

ASSESSMENT

CR:

iCRD: 283366 ICRD - Christ's College verification letter for PGRD students

439232

Revisions to Course Catalogue - Enrolments

Catherine Fage

October 2020

Michelmas 2020

 

ASSESSMENT

CR: Portfolio Request Form - Revise Course Catalogue - Enrolments.docx

iCRD:

411914

 Regenerating and retaining PAO certificates

Richard Sellens

August 2020

ASAP

 

ASSESSMENT

CR: Regenerate and retain GAO certificates.docx

iCRD: 411914 ICRD - Regenerating and retaining GAO certificates

310403

Method for Upload data for ITT returns to CamSIS

Ursula Clarke

November 2019

July 2021

 

ASSESSMENT

CR: 310403 - FoE upload statutory ITT returns data to CamSIS_final (1).docx

iCRD: 310403 ICRD - Method for upload data for ITT

281918

Preferred name available via OBI

Darren Cotterell

Sept 2020

Not given

 

ASSESSMENT

CR: camsis_change_request_form_v01_03_preferred_names_exposed_in_OBI.docx

iCRD: 281918 ICRD - Preferred name available in OBI

376986

Dummy org required to own course shared across depts

Kal Winston

April 2020

-

 

ASSESSMENT

CR: No form yet, details on HEAT call

iCRD:

298787

Add CRSid to search page for Add/Update a Person

Audrey Hewson

October 2020

-

 

ASSESSMENT

CR: camsis_change_request_form_v01_03(1).docx

iCRD: 298787 iCRD - Add CRSid to search on Add/Update a Person

371950

Password protecting offer and confirmation certificates

Richard Sellens

April 2020

ASAP

 

WITH USER

CR: 2020-06 Password protect certificates.docx

iCRD: 371950 ICRD - Password protecting offer and confirmation certificates

397316

CamSIS Search citizenship reporting

Richard Sellens

June 2020

8_20

1_21

WITH USER

CR: 2020-13 CamSIS Search citizenship reporting.docx

iCRD: 397316 ICRD - CamSIS Search citizenship reporting

354725

New DATA action reasons

Tracey Boram

February 2020

June 2020

 

WITH USER

CR: Change request for further DATA reasons.docx

iCRD: 354725 ICRD - Further Action Reasons required

 

Stage 3: Prioritisation

There are two areas of Change Request management.

BAU where resources are sourced from the CamSIS Live Ops team where time can be factored into the daily support schedules.  These are usually smaller asks from resources where interruption by support tasks does not cause an issue.  A recommendation to proceed or not with the Change Request will be made at a bi-weekly CamSIS Live Ops meeting and this, and scheduling expectations, will be feedback through the Service Manager.

Project where resources are sourced from the staff allocated to CamSIS improvement projects.  These are usually the larger asks where a dedicated resource is required and so are prioritised alongside currently scheduled improvement project demands.  The decision to proceed with the Change Request will be made at though consultation between the Portfolio Manager and the Business Owner of the service. Scheduling expectations will be feedback through the Portfolio Manager.

Please note that if a Change Request is statutory, priority will be promoted.

 

Stage 4: Current Status

Last Update: - 24/11/2020 sp901

Change Requests added to the BAU list

HEAT

Description

From

Request

Required

Target

Status

CR Form / iCRD

405351

ISO Brexit 1: ‘PBI Photo Status’ development

Maria Wylie

July 2020

31 December 2020

8_20

DONE

awaiting UAT sign off for migration  

CR: camsis_change_request_form_ISO_Brexit_1.docx

iCRD: 405351 ICRD - ISO Brexit 1: ‘PBI Photo Status’

455614

Self-evaluation for postgraduates – addition of question

Emma Rixon

17 November 2020

ASAP

 

IN PROGRESS

CR: camsis_change_request_form_v01_03 Self-evaluation.docx

iCRD:

449304

Enable updates to visa details from PBI Photo Status page

Maria Wylie

November 2020

When possible

1_21

IN PROGRESS

CR: ISO CR enable updates to visa details from PBI Photo page.docx

iCRD: 449304 ICRD - Enable updates to student/applicant visa details from PBI Photo Status page search results

403276

Annual update to UCPRC008 - long term solution

Mike Horscroft

August 2020

2021

 

IN PROGRESS

CR: camsis_change_request_form_v01_03_annual_UCPRC008_update.docx

iCRD: 403276 ICRD - Annual update to UCPRC008 (long term solution)

391354

New college offer letter report

Rachel Baker (CAO)

June 2020

Dec 2020

8_20

IN PROGRESS

in development

CR: camsis_change_request_form_391354.docx

iCRD: 391354 ICRD - New college offer letter report

382908

Give colleges access to Forecast of Residents Report

Selina Day

May 2020

July 2021

2_21

IN PROGRESS

CR: Adding Freshers forecasting to College Tutorial Staff Roles.docx

iCRD: 382908 ICRD - Giving College tutorial staff the ability to run their own forecasting report

345563

Allow MST and MSTAs to apply for LTWA

Alison Webster

February 2020

October 2020

8_20

IN PROGRESS

CR: Change Request - leave to work away.docx

iCRD:

348143

Delete function required for duplicate transcript requests

Sarah Baddeley

February 2020

 

2_21

IN PROGRESS

CR: Change_request_form_February_2020_Transcripts- Delete function for ‘on hold’ duplicates.pdf

iCRD: 348143 ICRD - Digitary Transcripts - Delete function for duplicate requests

280325

Exam results data for colleges

Catherine Fage

September 2019

May 2020

 

IN PROGRESS

CR: Exam result data for colleges.docx

iCRD: 280325 ICRD - Exam results data for colleges

371579

CamSIS search - show duplicate documents

Richard Sellens

April 2020

June 2020

 

IN PROGRESS

CR: 2020-03 CamSIS Search duplicate file upload items.docx

iCRD: 371579 ICRD - CamSIS search - show duplicate documents

343410

Further checks on supplicant list

Sarah Baddeley

February 2020

ASAP

8_20

IN PROGRESS

CR: Change_request_form_February_2020_Supplicat lists Preventing multiple Approved entries for one student.docx

iCRD: 343410 ICRD - checks on supplicat list

451952

CamSIS API feed for new Card System

Monty Dawson (wgd23)

November 2020

7/12/2020

 

HOLD

CR: Camsis change request to support Card API.docx

iCRD: 451952 ICRD - CamSIS API feed for new Card System

182606

[CR] Alumni contact data for the HESA Graduate Outcomes Return(GOR) (red star)

Aisling O'Neill

December 2018

?

 

HOLD

CR: Alumni contact data for the HESA Graduate Outcomes Return (GOR) iCRD V01_01 (1).docx

iCRD:

312264

Streamline the process of adding supplicants to a degree ceremony

John Hocking

November 2019

?

 

HOLD

CR: 312264 - Adding supplicants v2.docx | 312264 - CRF Streamline the process of adding supplicants to a degree ceremony.docx

iCRD: 312264 ICRD - Adding Supplicants to a Degree Ceremony

63089

Option for PPD Online application form

S. Richardson

Kat Parks

January 2018

?

 

HOLD

CR: Details on HEAT incident

iCRD: 63089 ICRD - Option for PPD Online application form

371995

Give Student Registry ability to edit messages in activity guides and student SS

Tracey Boram

April 2020

TBC

 

HOLD

CR: Enable student registry to amend SSS messaging.docx

iCRD: 371995 ICRD - Give student registry the ability to edit messages

 

Change Requests added to the PROJECT list as their ask exceeds Live Ops capacity.

To be considered through the portfolio.

Last Update: - 24/11/2020 sp901

HEAT

Description

From

Request

Required

Target

Status

CR Form / iCRD

455905

Create a BI Publisher IRF with the same/similar data sources as the APEX one

Helen Reed

November 2020

ASAP

 

IN PROGRESS

 

318621

Facility for further placements to be added

Tracey Boram

November 2019

July 2020 - Project sized

 

ASSESSMENT

CR: camsis_change_request_placements for year abroad.docx

iCRD: 318621 ICRD - Facility for further placements to be added

357813

GRAD to PGRD - structural changes

Tracey Boram

March 2020

Overall BGS and GRAD removal is project sized due to current structures in CamSIS and the required impact analysis.

 

ASSESSMENT

CR: Change request for GRAD to PGRD.docx

iCRD: 414014 ICRD - Changing Graduate to Postgraduate on customer facing pages and communications

324373

College allocator split

Richard Sellens

December 19

September 20

 

PROJECT

CR: 2018-24 College Allocator split.docx

iCRD: 324373 ICRD - College allocator split

310386

College allocation for PGCE applicants process change

Ursula Clarke

November 19

October 20

 

PROJECT

CR: 310386 - FoE college allocation.docx

iCRD: 310386 ICRD - College allocation for PGCE

257149

MST College Allocation

Alison Webster

August 19

January 20

 

PROJECT

CR: 257149 MST College Allocation.docx

iCRD: 257149 ICRD - MSt College Allocation

344709

Unofficial Transcript

Alison Webster

February 20

January 21

 

PROJECT

CR: Change Request Unofficial Transcripts.docx

iCRD: 344709 ICRD - Unofficial Transcript

350895

Resurrection of ICE Credit Letter

Alison Webster

February 20

March 20

 

PROJECT

CR: ICE Credit Letter Resurrection.docx

iCRD: 350895 ICRD - Resurrection of ICE Credit Letter

354958

Official transcript for Modular students

Alison Webster

February 20

July 20

 

PROJECT

CR: Official Modular transcripts.docx

iCRD: not needed

353030

PFRS email to College Graduate Tutors

Duncan Needham

March 20

?

 

ASSESSMENT

CR: camsis_change_request_form_353030.docx

iCRD: not needed

240620

Credits on Transcript

Tracey Boram

May 19

ASAP

 

ASSESSMENT

CR: Credits to appear on Transcripts.docx

iCRD: 240620 ICRD - Credits on transcripts

310382

EDM access for Faculty of Education

Ursula Clarke

November 19

October 20

 

HOLD

CR: 310382 - FoE EDM access.docx

iCRD: 310382 ICRD - EDM access for Faculty of Education

310377

Allow PGCE applicants to accept college offer and accommodation through self service.

Ursula Clarke

November 19

December 20

 

PROJECT

CR: 310377 - FoE PGCE applicants accepting college membership and accommodation online.docx

iCRD: 310377 ICRD - Allow PGCE applicants to accept college and accommodation

209787

(green star)Description field of the Academic Programme Table

Sarah Baddeley

March 19

July 19

 

ASSESSMENT

CR: 209787 Name of Qualification field.pdf

iCRD: 209787 ICRD Name of Qualification field.docx

184054

&

182745

Fluid/Activity Guide Enrolment page for Staff

&

Self Service Enrolment Staff

Chris Hay

November 18

?

 

ASSESSMENT

CR:

iCRD: 184054 ICRD - Fluid version for Self-Service Enrolment (Staff)

262286

Improve email notifications and worklist filtering for PGRD administrators

Freya Villis

Richard Sellens

July 19

October 19

 

ASSESSMENT

CR: Change request from the Postgraduate Admissions Review.docx

260811

Student Immigration (red star)

Anthony Dangerfield

July 19

?

 

HOLD

CR: camsis_change_request_form_Student Immigration July 2019.docx

243647

MS Dynamics - CamSIS integration for applicant and student data for JBS applicants/students/alumni

Stuart Band (SB972) for GAO

May 19

September 19

 

PROJECT

CR: HEAT 243647 JBS data.docx

49191

ICE Interface Changes

Import of further information into CamSIS from GAP - This will be a change in working process

Ola Dlugokencka

November 17

April 18

 

PROJECT

CR: HEAT 49191 change_request_form ICE.docx

95231

Request for academic view available to Tutorial Staff

Rebecca Sawalmeh

May 18

ASAP

 

PROJECT

CR: HEAT 95231 - Academic View Tutorial Staff.docx

157702

Audit User Access

Audrey Leyland

June 18

?

 

PROJECT

CR:

iCRD: 157702_ICRD Form-user access.docx

236131

User Role Maintenance enhancements to manage new, modified and removed accounts.

Simon Nicol

May 19

?

 

ASSESSMENT

CR: User Role Maintenance Enhancements -

iCRD: User Role Maintenance Enhancements - ICRD.docx

235133

Workflow configuration to be added to User Role configuration.

Simon Nicol

May 19

   

ASSESSMENT

CR: Change Request - User Role Workflow Configuration.docx

iCRD: User Role Workflow Configuration - ICRD.docx

236136

Additional row level security to be added to User Role configuration

Simon Nicol

May 19

   

ASSESSMENT

CR: Change Request - User Role Configuration.docx

iCRD: User Role Configuration - ICRD.docx

 

Further details can be found in the Live Ops space in Confluence here.