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The CamSIS Service Desk provides assistance only for issues related to the CamSIS application, such as accessing your self-service account and managing student information, after registering and obtaining your University logon credentials.

CamSIS Service Desk
Monday - Friday 08:30 - 17:00

Telephone: 01223 (7)64999
Email: camsishelp@admin.cam.ac.uk 
Fax: 01223 (7)66939

For issues unrelated to CamSIS, including questions about obtaining University credentials or account access prior to registration, please contact the UIS Service Desk at servicedesk@uis.cam.ac.uk or visit https://help.uis.cam.ac.uk/contact-us for more information.


For comments/questions about this website:
Email: camsishelp@admin.cam.ac.uk

Weekly releases

We release fixes and new features every Tuesday morning during the vulnerable period. The system remains available unless explicity stated below.

Vulnerability periods

Every Tuesday and Thursday between 06:00-09:00 is designated as a vulnerable period, meaning CamSIS may be briefly unavailable at any time as a result of system maintenance.

More significant work may take up the whole of the vulnerability period. Emails are sent to the CamSIS bulletin list with specific timings closer to the date.

Subscribe for notifications

Subscribe to the mailing list to receive notifications about releases and downtime in advance.