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The CamSIS Service Desk provides assistance only for issues related to the CamSIS application, such as accessing your self-service account and managing student information, after registering and obtaining your University logon credentials.

CamSIS Service Desk
Monday - Friday 08:30 - 17:00

UIS Service Desk: 01223 (7)64999
Raise an Incident or Requests:
Uni of Cambridge - Portal - CamSIS

For issues unrelated to CamSIS, including questions about obtaining University credentials or account access prior to registration, please contact the UIS Service Desk at servicedesk@uis.cam.ac.uk or visit https://help.uis.cam.ac.uk/contact-us for more information.


For comments/questions about this website:
Email: camsishelp@uis.cam.ac.uk

Weekly releases

We release fixes and new features every Tuesday during our maintenance window (06:00–09:00). The system normally remains available during this time.

Maintenance windows

Our designated maintenance windows are every Tuesday and Thursday from 06:00 to 09:00.

Essential work may occasionally require downtime, meaning CamSIS could be briefly unavailable at any point during the window.

Stay informed

To receive notifications about new features, fixes, and any planned downtime, subscribe to the CamSIS Bulletin using the button below.