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Change Requests Status Overview

Change Requests Process Overview

This page is maintained by the Service Manager, Shaun Pullen, who you should contact for further information.

There are four stages of activity surrounding a Change Request.  Please see below for further details.

 

 

 

Stage 1 : Logging the change request

To ask for a change to the system, please complete a Change Request form and submit it to camsishelp@admin.cam.ac.uk. 

You will receive a Service Desk call number via email which can be used as reference for future tracking.

 

 

Stage 2 : Initial Assessment

 Usually within two weeks, a CamSIS Functional Analyst will then be in contact to arrange a date/time to review your Change Request with you. 

The Functional Analyst will work with you to build a business case and to make an initial review of possible resources that could be required.

New Change Requests Currently Waiting to be Assessed

Last Update: - 20/09/19 sp901

Heat Ref No Brief Details Request From Request Date Forecast Date Status Form Attached

Statutory

Regulatory

240620 Credits on Transcript Tracey Boram 20/05/2019 ASAP

Further information requiredto complete the iCRD - this is being collated.

Waiting for Customer Feedback

Credits to appear on Transcripts.docx

249100_ICRD Gender options in CamSIS.docx

No
280325 Exam results data for colleges Catherine Fage 06/09/2019 April 2020

Further information requiredto complete the iCRD - this is being collated.

280325 ICRD - Exam results data for colleges  

 

 

Stage 3 : Prioritisation

 

There two areas of Change Request management.

BAU where resources are sourced from the CamSIS Live Ops team where time can be factored into the daily support schedules.  These are usally smaller asks from resources where interuption by support tasks does not cause an issue.  The decision to proceed with the Change Request will be made at the weekly CamSIS Team Leads meeting and this, and scheduling expectations, will be feed back through the Service Manager.

Project where resources are sourced from the staff allocated to CamSIS improvement projects.  These are usually the larger asks where dedicated resource is required and so are prioritiesed alongside current scheduled improvement project demands.  The decision to proceed with the Change Request will be made at the termly held SISC Sub-committee meetings and this, and scheduling expectations, will be feed back through the Programme Manager.

Please note that if a Change Request is statutory and needs to be presented at a SISC Sub-committee meeting, dependant on urgency, it may be presented to the board via email notification for quickest decision making.

 

Stage 4 : Current Status

Last Update: - 20/09

Change Requests added to the BAU list

Heat Ref No Brief Details Request From Request Date Forecast Date Status Form Attched

Statutory

Regulatory

220474 Graduate Admissions letters and emails - adding in additional information to reduce the ammount of support queries and questions. Richard Sellens 26 March 19 July 19

Scheduled for Release

29th Oct

NO
240780 ICE applicants for Certificate, Diploma and Postgraduate courses often hold OBE, MBE, etc honorary titles.  It would therefore be appropriate that these suffix should be on their Bio Data on CamSIS. Alison Webster 29 May 19 1st Aug 2019
This request does not require a specific release date.  Support staff have started work with the customer on July - ongoing.

240780_ICRD.docx

240780_change_request_form_Suffix.docx

NO
281924 Digitary Verification (ProForma) Letters - add new programme David McCarthy 10 Sept 19 ASAP

Scheduled for Release

29th Oct

281924 ICRD - Digitary Verification (ProForma) Letters - Academic Programme to be added NO
76424 To show College on 360 Degree View Finance Tab against terms so that it is clear what College the fee belongs to Ausra Gudeliauskaite 07/03/2018 End of 2019

Scheduled for Release

29th Oct

NO
265129 College Allocator Richard Sellens 26 July 19 1 Dec 19

Scheduled for Release

29th Oct

265129 ICRD.docx NO
267910 GAO email and certificate templates + additional field Richard Sellens 2 Aug 19 10 Oct 19

Scheduled for Release

29th Oct

267910 ICRD - GAO confirmation and offer certs and emails NO
178804 Changes to CamSIS process for unsuccessful offer holders who don’t meet their academic requirement Jane Wilkinson 30th Nov 18 ASAP (No Date Given)

Scheduled for Release

29th Oct

NO
181693 **Change request**  - college allocator report security - removing org security Jane Wilkinson 7th Dec 18 Jan 19

Scheduled for Release

29th Oct

181693 2018 College allocator security.docx

NO
181692

CAS process changes

The proposed changes are for the ‘Maintain CAS Application’ page

The second point (fees) is linked to the Financial Tracker. The third point (course name) may be linked to the Plan – Addl Application Info page.

Maria Wylie 7th Dec 18 Feb 19

Scheduled for Release

29th Oct

181692_ICRD.docx

NO
220474 Graduate Admissions letters and emails - adding in additional information to reduce the amount of support queries and questions. Richard Sellens 26 March 19 July 19

Scheduled for Release

29th Oct

NO
284053 CamSIS Search for 1st Line support team Mark Smith via 1st line support 16 Sept ASAP

Scheduled for Release 29th Oct

But may rollover to 10 Dec as late addition

284053 ICRD - CamSIS Search for First Line NO
285119 Change to UC_BGS_PSEL_ADMP_GBGSA109 query Richard Sellens 18 Sept ASAP

Scheduled for Release 29th Oct

But may rollover to 10 Dec as late addition

285119 ICRD - Change to UC_BGS_PSEL_ADMP_GBGSA109 query NO
226769

CAO Decision Processing

Three changes to the CAO decision processing pages

Helen Reed 11 April 19 1 October 19

Scheduled for Release

10 Dec

HEAT 226769 CAO Decission Processing.pdf

ICRD not required as will be delivered as part of the project

NO
133992

Request for a change that the current way of recording the MA award on a student summary sheet is changed to so that the MA is only shown when the degree has been conferred.

Victoria Zeitlyn 5th Sep 18 1st Dec 18

Scheduled for Release

10 Dec

HEAT 133992 King's College.docx

NO
279157 CamSIS Search for Finance Division Observer role Mike Sinclair 04 Sept ASAP

Scheduled for Release

10 Dec

279157 ICRD - CamSIS Search for Finance Division Observer role NO
277622 Access to Finance tab for Gates Cambridge Luisa Clarke 30 Aug  

Scheduled for Release

10 Dec

277622 ICRD - Access to Finance tab for Gates Cambridge Trust NO
276778 Fees in Financial Tracker CI Richard Sellens 28 Aug May 2020

Scheduled for Release

10 Dec

NO

 

Change Requests added to the PROJECT list as their ask exceeds Live Ops capacity.

To be considered through the portfolio.

HEAT Ref No Brief Details Request From Request Date Forecast Date Status Form Attched

Statutory

Regulatory

283366 Christ's College verification letter for PGRD students Louise Yirrell 13 Sept 19 ASAP   283366 ICRD - Christ's College verification letter for PGRD students NO
281192 Modify a table field in table PS_UC_STU_REG_COMP Agustin Fernandez Trujillo 09 Sept 19     281192 ICRD - Modify a table field in table PS_UC_STU_REG_COMP NO
209787 Change to 'Name of Qualification' field on Academic Programme Table and Transcript Sarah Baddeley 6 March 19 ASAP - Before July

With Portfolio Team For Review And Scheduling

This is a large piece of work and will require sorting out workflow notifications and as a result email notifications.

209787 Name of Qualification field.pdf

209787_ICRD Name of Qualification field V00_01.docx

NO
257149 MST College Allocation Alison Webster 8 Aug 19 1 Jan 19

With Portfolio Team For Review And Scheduling

This is a large piece of work and will require sorting out workflow notifications and as a result email notifications.

257149 ICARD - MSt College Allocation NO
249100 Gender Options in CamSIS Richard Sellens 13 June 19 24th July 19

With Portfolio Team For Review And Scheduling

This is a large piece of work and will require sorting out workflow notifications and as a result email notifications.

249100 ICRD - Gender option NO
240614 New User Role Tracey Boram 20 May 19 ASAP

With Portfolio Team For Review And Scheduling

This work can be done - need to check with Portfolio Manager as to who can authorise this work.

240614 ICRD - New user role NO
243647

It is requested that CamSIS will hold the application, offer and confirmation data for JBS (rather than just the confirmation data).

to be combined with 49191

Stuart Band (SB972) for GAO 29 May 19 Before 1st Sept

With Portfolio Team For Review And Scheduling

To be combined with 49191

 

HEAT 243647 JBS data.docx NO
49191

ICE Interface Changes

Import of further information into CamSIS from GAP - This will be a change in working process

Ola Dlugokencka 28/11/2017 Easter 2018

With Portfolio Team For Review And Scheduling

To be combined with 243647

HEAT 49191 change_request_form ICE.docx NO
262286

Change request from the Postgraduate Admissions Review

Project Size

Freya Villis 19/07/2019 01/10/2019

With Portfolio Team For Review And Scheduling

This is a large piece of work and will require sorting out workflow notifications and as a result email notifications.

Change request from the Postgraduate Admissions Review.docx NO
219211

Change of student registration process

Project Size

Katya Samoylova (es541) and Tracey Boram (tlb34)    

With Portfolio Team For Review And Scheduling

HESA Date futures have been delayed to 2020/2021

Possible 2020Q1?

219211 camsis_change_request_form-student registration.docx

219211_ICRD Student Registration.docx

YES
260811

Student Immigration

Project Size

for 2020-21 term

Anthony Dangerfield 18/07/2019 TBC

With Portfolio Team For Review And Scheduling

There are no details available as yet.  This will need to be followed up by the portfolio team Jan 20.

camsis_change_request_form_Student Immigration July 2019.docx YES
95548 Amendment to ownership of students for Department Lianne Sallows 10 May 18 Within 6 Months

With Portfolio Team For Review And Scheduling

To be reviewed when resources are available mid April 19 - review time required is 2 Days Functional.

For SISSC consideration for Q3

HEAT 95548 - Amendment to ownership of Students for department.docx  
95231 Request for academic view available to Tutorial Staff Rebecca Sawalmeh 10 May 18 (no date given)

With Portfolio Team For Review And Scheduling

All being done by training and there will be all new training material and familiarisation sessions

At Steering Committee It was agreed however that this should be considered as part of a bigger proposal that the academic interface be aligned with others (student, admin)

SISSC is asked to consider if current training material meet business needs?

HEAT 95231 - Academic View Tutorial Staff.docx  

 Further details can be found in the Live Ops space in Confluence here.