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Change Requests Status Overview

Change Requests Process Overview

This page is maintained by the Service Manager, Shaun Pullen, who you should contact for further information.

There are four stages of activity surrounding a Change Request.  Please see below for further details.

 

 

 

Stage 1 : Logging the change request

To ask for a change to the system, please complete a Change Request form and submit it to camsishelp@admin.cam.ac.uk. 

You will receive a Service Desk call number via email which can be used as reference for future tracking.

 

 

Stage 2 : Initial Assessment

 Usually within two weeks, a CamSIS Functional Analyst will then be in contact to arrange a date/time to review your Change Request with you. 

The Functional Analyst will work with you to build a business case and to make an initial review of possible resources that could be required.

New Change Requests Currently Waiting to be Assessed

Last Update: - Added further CRs for Assessment (07/05/19 sp901)

Heat Ref No Brief Details Request From Request Date Forecast Date Status Form Attached

Statutory

Regulatory

243647  It is requested that CamSIS will hold the application, offer and confirmation data for JBS (rather than just the confirmation data). Stuart Band (SB972) for GAO 29 May 19 Before 1st Sept? HEAT 243647 JBS data.docx NO
240780 ICE applicants for Certificate, Diploma and Postgraduate courses often hold OBE, MBE, etc honorary titles.  It would therefore be appropriate that these suffix should be on their Bio Data on CamSIS. Alison Webster 29 May 19 1 Aug 19

240780_change_request_form_Suffix.docx

240780_ICRD.docx

NO
237114 Olympus/CamSIS interface – Care Leaver information Alison Webster 10 May 19 ASAP HEAT 237114 Care Leaver Change Request.docx YES
209787 Change to 'Name of Qualification' field on Academic Programme Table and Transcript Sarah Baddeley 6 March 19 before July 2019

Assessment in progress

Customisation likely

Assessment of resources to be made

209787 Name of Qualification field.pdf

209787_ICRD Name of Qualification field V00_01.docx

NO

 

 

Stage 3 : Prioritisation

 

There two areas of Change Request management.

BAU where resources are sourced from the CamSIS Live Ops team where time can be factored into the daily support schedules.  These are usally smaller asks from resources where interuption by support tasks does not cause an issue.  The decision to proceed with the Change Request will be made at the weekly CamSIS Team Leads meeting and this, and scheduling expectations, will be feed back through the Service Manager.

Project where resources are sourced from the staff allocated to CamSIS improvement projects.  These are usually the larger asks where dedicated resource is required and so are prioritiesed alongside current scheduled improvement project demands.  The decision to proceed with the Change Request will be made at the termly held SISC Sub-committee meetings and this, and scheduling expectations, will be feed back through the Programme Manager.

Please note that if a Change Request is statutory and needs to be presented at a SISC Sub-committee meeting, dependant on urgency, it may be presented to the board via email notification for quickest decision making.

 

Stage 4 : Current Status

Last Update: - 200151 & 207423 Completed (24/04/19 sp901)

Change Requests added to the BAU list

Heat Ref No Brief Details Request From Request Date Forecast Date Status Form Attched

Statutory

Regulatory

229086 New fields on CamSIS and changes to HESA extract processes to enable statutory reporting of HE apprenticeship courses Katya (Ekaterina) Samoylova 17 April 19 15 September 2019

Scheduled for Release

23rd July

HEAT 229086 HESA apprenticeships.docx YES
227981 CI to upload multiple codes to the Fee Code Exclusion Table. Andrew Kindred-Langdon 15 April 19 1 August 2019

Scheduled for Release

23rd July

HEAT 227981 CI for Fee Code Exclusion Table.docx

NO
227141 Open up the use of the Extenuating Circumstances Form to all applicants Richard Bartlett @ CAO 26 April 19 01/07/2019 Deadline Extra release to be scheduled to meet deadline HEAT 227141 COPA_D1.5_unhide.docx NO
220474 Graduate Admissions letters and emails - adding in additional information to reduce the ammount of support queries and questions. Richard Sellens 26 March 19 July 19

Only if resource becomes available

23rd July

NO
156601 Reinstatement of applicant that has withdrawn as part od the D19 process. Jane Wilkinson 5th Oct 18

New Date: Latest this can happen is 22 July 19

Only if resource becomes available

23rd July

NO
231414

HESA ITT Return - Replacing JACS with HECoS

Ursula Clarke 25 April 19 31/08/2019

Scheduled for Release

10th Sept

HEAT 231414 HESA ITT Return.docx

YES
226769

CAO Decision Processing - Three changes to the CAO decision processing pages

Helen Reed - CAO 11 April 19 1 October 2019

Scheduled for Release

10th Sept

HEAT 226769 CAO Decission Processing.pdf NO
169346 A college specific verification letter needs to be created for Christ’s College. Louise Yirrell 6th Nov 19 ASAP (no date given)

Scheduled for Release

10th Sept

169346 Change Request (1).pdf

169346 ICRD.docx

NO
76424 To show College on 360 Degree View Finance Tab against terms so that it is clear what College the fee belongs to Ausra Gudeliauskaite 07/03/2018 End of 2019

Scheduled for Release

10th Sept

NO
178804 Changes to CamSIS process for unsuccessful offer holders who don’t meet their academic requirement Jane Wilkinson 30th Nov 18 ASAP (No Date Given)

Scheduled for Release

29th Oct

NO
181693 **Change request**  - college allocator report security - removing org security Jane Wilkinson 7th Dec 18 Jan 19

Scheduled for Release

29th Oct

181693 2018 College allocator security.docx

NO
181692

CAS process changes

The proposed changes are for the ‘Maintain CAS Application’ page

The second point (fees) is linked to the Financial Tracker. The third point (course name) may be linked to the Plan – Addl Application Info page.

Maria Wylie 7th Dec 18 Feb 19

Scheduled for Release

29th Oct

181692_ICRD.docx

NO
133992

Request for a change that the current way of recording the MA award on a student summary sheet is changed to so that the MA is only shown when the degree has been conferred.

Victoria Zeitlyn 5th Sep 18 1st Dec 18

Scheduled for Release

10 Dec

HEAT 133992 King's College.docx

NO
127585

We would like a CI to load the ELQ for all new students.  We currently calculate the value to be input in excel and manually update this value for each student (approx. 4000) in CamSIS.  If we had a CI this would free up vital man hours at a very busy time for the Registry.

Selina Day 13th Aug 18 1st Aug 19

Scheduled for Release

10 Dec

HEAT 133992 King's College.docx

NO
219211 Change of student registration process

Katya Samoylova (es541) and Tracey Boram (tlb34)

23 March 19 Preferable 01/09/19 Possibly Q1 2020

219211 camsis_change_request_form-student registration.docx

219211_ICRD Student Registration.docx

YES
49191

ICE Interface Changes

Import of further information into CamSIS from GAP - This will be a change in working process

Ola Dlugokencka 28/11/2017 Easter 2018

Review assessment of this task to be completed in June

View to scheduling to follow

HEAT 49191 change_request_form ICE.docx

NO

 

Change Requests added to the PROJECT list

HEAT Ref No Brief Details Request From Request Date Forecast Date Status Form Attched

Statutory

Regulatory

95548 Amendment to ownership of students for Department Lianne Sallows 10 May 18 Within 6 Months

To be reviewed when resources are available mid April 19 - review time required is 2 Days Functional.

For SISSC consideration for Q3

HEAT 95548 - Amendment to ownership of Students for department.docx  
95231 Request for academic view available to Tutorial Staff Rebecca Sawalmeh 10 May 18 (no date given)

All being done by training and there will be all new training material and familiarisation sessions

At Steering Committee It was agreed however that this should be considered as part of a bigger proposal that the academic interface be aligned with others (student, admin)

SISSC is asked to consider if current training material meet business needs?

HEAT 95231 - Academic View Tutorial Staff.docx  

 Further details can be found in the Live Ops space in Confluence here.